Telemarketing companies offer varied solutions, from managing sales campaigns and following up on promising leads to keeping track of client calls and dialing hundreds of numbers every day to generate wealth and new leads. Contrary to popular belief, telemarketing remains to be an active and viable solution for many businesses. The service providers take care of so much more than merely cold-calling random numbers to make sales. The right team assists you at every step of lead generation to ensure that you generate a high ROI. The best lead management software are also there to help you monitor your leads at scale.
After reviewing the top outbound telemarketing services, we have come up with the 6 best options on the market. Have a look and pick the right one for you.
DialAmerica- Best Overall, Specialization in B2B & B2C Customer Engagement
DialAmerica is more than just a telemarketing solution. It offers comprehensive sales and marketing services to B2B and B2C organizations across multiple industries. With more than 60 years of experience and 19 call centers across the US, DialAmerica makes over 100 million calls. Also, you don’t have to worry about tech, training, and call scripting as its call center agents don’t read scripts. They focus on active learning skills and use personalized and persuasive techniques to establish rapport with clients. They handle your campaigns through customized strategies that suit your brand and budget.
DialAmerica offers data-centric lead generation using employee training specific to your business needs. Therefore, every call carries a human element to ensure real rapport with all prospects and they are more engaged, which contributes to an increased rate of success. DialAmerica’s marketing campaigns are based on data and advanced reporting, and they are highly accessible. The analytics used by representatives make it possible to improve and adjust campaigns on the fly. The company’s continuous training programs ensure the highest level of quality. Although this call center is not the cheapest option, the results you get are worth the investment.
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DialAmerica’s telemarketing services cater to the following industries:
- Healthcare
- Retail & Ecommerce
- Education
- Communications
- Financial services
- B2B sales and service
- Government
- Nonprofit
- Publishing
CIENCE- Best For B2B Lead Generation
CIENCE is one of the best B2B outbound marketing companies with a teach-enabled team that is well-trained, accomplished, and a positive force of business change for clients. It offers People-as-a-Service (PaaS) solution with a unique approach to multi-channel outreach, lead generation, and appointment setting that predictably fill top-funnel sales with highly-qualified leads. The telemarketing company performs appointment setting, research prospecting, sales assistance, and lead response services for businesses that want to increase their B2B sales. It combines machine learning and expert training for the best results. Its services are trusted by giants, such as sendBird, Google, and Yamaha. Its culture empowers its team to solve complex problems quickly and drive enhanced results for clients.
CIENCE stands out from other companies because of its staff training that includes 550 sales certifications as part of its sales enablement strategy. It works with enterprise companies, best brands, and startups across the world. The team conducts experiments to find the right outbound outreach formula for the sales teams to develop long-term relationships. Its fleet doesn’t follow a script yet promises higher prospect accuracy, advanced data analytics, and better filtering & targeting with insights into semantic analysis and big data for improved sales.
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Some of the industries it serves are:
- Software development
- Financial services
- IT lead generation
- Biotechnology
- Marketing and advertising
- Education and training
Squeeze Media- Best small BPO Provider
Squeeze Media is a leading company offering integrated business process outsourcing (BPO) services. Established in 2009, this BPO service provider provides call center services and marketing solutions to clients across industries. Leveraging extensive experience, innovative business approach, and latest technology, it proactively designs relevant solutions by anticipating customer needs thereby, making it a true business partner. B2C telemarketing is one of the exclusive services of Squeeze Media with a mix of inbound and outbound calling. Its agents can effectively sell your products and services.
Squeeze Media believes that the customer experience depends on various factors. Its years of industry experience have taught the team that the best and only way to ensure results is to invest in the right technology, people, business intelligence, and processes. It also adopts a unique contact management approach for each individual client. For clients looking for a smaller US-based telemarketing service, Squeeze Media is the best option to consider. As your trusted outsourced partner, Squeeze Media works as an extension of your internal teams. From lead generation to customer support to insider sales, it treats brands and customers with the top level of care and appreciation.
Services offered by Squeeze Media include:
- Lead generation
- Lead development
- Live transfers
- Consultative sales
- B2B pipeline development
- Inbound customer service
- Marketing automation
- Outbound customer retention
Callbox- Best For Multichannel Lead Management
Callbox specializes in appointment setting and lead generation services for B2B organizations. It adopts a multi-channel approach to ensure that clients reach leads through email, phone calls, websites, social media, display banner ads, chats, landing pages, and webinars. To target high-value prospects and grow your business, this is the best solution for you. The service provider leaves no stone unturned to help clients gather targeted leads for an increased contact-to-client success rate. The best webinar tools are also there to help you strengthen your marketing efforts.
Leading brands, such as DHL, Forbes, Acer, eBay, Motorola, and more trust Callbox for B2B lead generation that garners results. With such an efficient team to help, you can skip the strenuous task of gathering and training staff, materials, tools, and other resources to connect with your potential clients. They qualify leads and set appointments for you. Although your sales teams still have to make the sale, it gets easier for them as Callbox provides qualified leads with confirmed appointments.
Callbox leverages several channels to reach customer goals and prioritizes one-on-one phone calls to connect with leads that can make to the sales pipeline. Once you have potential customers on the line, the telemarketing company offers the support required to set up appointments. Its CRM pipeline is built to ensure connection to real buyers. Also, it provides services for customer profiling databases, account-based marketing, and event marketing.
Callbox works for the following industries:
- Manufacturing and distribution
- Information technology
- Marketing and advertising
- Software
- Telecommunications
- Human resources
- Management consulting
- Finance
- Healthcare
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Quality Contact Solutions- Best for B2C Outbound Services
Quality Contact Solutions is a leading B2C outbound solution firm established in 2007. This PCI Level 1 service provider handles end-to-end sales and helps its clients meet their lead generation needs with its multi follow-up approach. Businesses that process from $1-$6 million in credit cards in one year must use a Level 1 PCI call center to ensure PCI compliance. Moreover, this ensures that all the credit card information collected over the phone remains completely secure. It provides B2C consulting and outsourced telemarketing solutions for quality assurance.
Quality Contact Solutions works with varied clients to ensure that they identify the right prospects, create a compelling script, compose the right processes, have access to in-depth reporting to work with. Its B2C telemarketing solutions are perfect for:
- Cross-sell to existing customers
- Up-sell to existing customers
- Information blitz to new and existing customers
If you want to hire a smaller tight-knit team comprising professionals with 30 years of experience in the industry, then consider Quality Contact Solutions service for sure.
Its common solutions include:
- Existing customer cross-sell and upsell
- Lead generation and qualification
- Inbound customer service
- Appointment setting
- Technical support center
- Inbound customer service
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SalesRoads- Best For B2B Appointment Setting
Are you looking for B2B appointment setting outreach and want to outsource it? Then SalesRoads is an award-winning and powerful solution that specializes in partnering and strategizing with industrial and manufacturing companies to help them fill their pipeline and realize the long-term positive economic impact. This telemarketing service provider is trusted by some of the most renowned companies, such as Shell, Microsoft, and Sharp as their go-to service for content with the right people, set appointments, and drive more sales. Its team of calling agents boasts 14 years of cold calling and sales experience. Their in-depth case studies across industries are testimony to their expertise and success rates.
SalesRoads is your reliable partner to set appointments with C-level executives and VPs whenever your sales pipeline requires it. Its team gathers a list of targeted prospects that aligns with your ideal customer criteria. Then sales representatives handle everything from there, following a multi-touch plan of action, including social media, phone, and email outreach. Finally, you get in direct touch with decision-makers of companies who are interested in what you are selling thereby, making a difference to your bottom line.
It has served the following industries:
- Automotive
- Hotel
- Healthcare
- Battery manufacturing
Conclusion
Whether you have a small business that targets general customers or own a B2B company that focuses on executive decision-makers, there is a telemarketing service for your enterprise on this list. To cater to all budgets and call center needs, this list will guide you to make an informed decision.